SSVInfotech.com

1. What Information Do We Collect?

We may collect various types of information, including personal data, depending on your interaction with us:

• • Contact Information: Name, email address, phone number, company name, and postal address when you inquire about our services, fill out contact forms, or subscribe to our newsletters.
• • Project-Related Information: Details about your software and web development requirements, project specifications, business information, and any data you provide to us for the purpose of project execution.
• • Website Usage Information: IP address, browser type, operating system, pages visited, time spent on our website, referral sources, and other analytical data collected through cookies and similar technologies. This information is typically aggregated and anonymized.
• • Communication Data: Records of your communication with us, including emails, chat transcripts, and phone call recordings (where applicable and with prior notice).
• • Financial Information: If you make payments for our services, we may collect billing addresses and transaction details. However, we do not directly store your credit card or bank account details. These are processed securely by third-party payment gateways.

2. How Do We Collect Your Information?

We collect information through various methods:

• • Directly from you: When you fill out forms on our website, send us emails, provide project specifications, or communicate with us directly.
• • Through our website: Using cookies, web beacons, and similar tracking technologies to collect usage data.
• • From third-party sources: In some cases, we may receive information from publicly available sources or third-party service providers, always in compliance with applicable laws.

3. How Do We Use Your Information?

We use your information for the following purposes:

• • To provide our services: To understand your requirements, develop and deliver software and web solutions, manage projects, and provide ongoing support.
• • To communicate with you: To respond to your inquiries, provide updates on your projects, send newsletters, marketing communications (with your consent), and important notices.
• • To improve our services: To analyze website usage, understand user preferences, and enhance the functionality and user experience of our website and services.
• • For marketing and promotional purposes: To inform you about new services, offers, and relevant industry insights, where you have consented to receive such communications.
• • For billing and payment processing: To process invoices, manage payments, and maintain financial records.
• • To comply with legal obligations: To meet our legal, regulatory, and compliance requirements, including responding to lawful requests from government authorities.
• • To protect our legitimate interests: To prevent fraud, ensure the security of our systems, and protect our rights and property.

4. How Do We Share Your Information?

We will not sell, rent, or trade your personal data to third parties. We may share your information in the following circumstances:

• • With your consent: We may share your information with third parties when you have given us explicit consent to do so.
• • With service providers: We may engage trusted third-party service providers (e.g., cloud hosting providers, payment gateways, analytics providers) to assist us in operating our business and providing services. These service providers are contractually obligated to protect your data and use it only for the purposes for which we disclose it to them.
• • For legal reasons: We may disclose your information if required by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to retain your personal data, we will securely delete or anonymize it.

6. Data Security

We implement reasonable security practices and procedures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. This includes technical, administrative, and physical safeguards. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Your Rights

Under Indian law, you may have certain rights regarding your personal data. These may include:

• • Right to Access: The right to request access to the personal data we hold about you.
• • Right to Correction/Rectification: The right to request correction of inaccurate or incomplete personal data.
• • Right to Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances (when the Digital Personal Data Protection Act, 2023 is fully effective).
• • Right to Grievance Redressal: The right to address any grievances regarding the processing of your personal data.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance your Browse experience, analyze website traffic, and personalize content. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised Privacy Policy on our website with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or grievances regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]